So there’s this website that sells really incredible t-shirts. It’s called Snoburbia. Their slogan is Snoburbia, t-shirts for the overclass.
I came across it going through google reader this afternoon. ShirtSnob wrote a little ditty about it. I was curious to see the other t-shirts so I checked out the site.
GO CHECK OUT SNOBURBIA NOW! Or, of course, after you read the rest of this post.
As I’m looking through the t-shirt designs I start to get really really excited: A good number of the t-shirts are geared toward… LA? Nope. NY? Uh Uh. Your town? Not unless you live where I live; in the super fantastic Snoburbs of Washington, DC!
I do a little “my city/suburb is so fucking radical” dance in my chair. I click on the Snoburbs tee to pick my suburb and order a shirt. I open the tab with the suburbs choices… pause… re-check… pause… think Pooh think! Where is it??!? I refresh the page. My suburb is still a no-show. I’m mildly upset and very confused. I decide I’m gonna write them a letter (e-mail, same thing). So I do.
(I didn’t actually write the opening line in my email, but I think it’s a good opening line (it’s in black). The rest of the email (in blue) is exactly as I wrote it.) Oh and DMV= the District, Maryland & Virginia. We have cool codes here
To whom it may concern,
I just found your site and I love it!! I was looking at your “suburbia” or “snoburbia” T’s and don’t understand why you chose almost all Maryland suburbs. Everyone knows the VA side of DC is way better and Alexandria and Arlington are hardly where the snobs live. The point of this email: I am in desperate need of a “McLean” t-shirt. In Desperate Need.
I also think that you’d sell a ton of McLean t-shirts, since I’m obviously not the only person that lives here. Don’t get me wrong, I’m not trying to tell you what to do or how to run your business. Not even close. I’m just throwing out suggestions that I think would be profitable. Do I have other suggestions? I’m so glad you asked! I do! 1) Great Falls. I was totally surprised that this suburb wasn’t already on the list. I mean, it’s like the snobbiest of the snobby. Seriously. Great Fallsians (made up word) think they are God’s gift to the DMV. 2) Langley. I’m aware that Langley isn’t exactly a suburb (no post office) but they do have a snobby ass high school (full of Great Falls “gifts”). They also have the CIA. I’d buy a Langley shirt as well as a McLean shirt. Technically (or non-technically since it’s not a real place) I live in both.
And what about tank tops? Like wife-beaters and spaghetti strap tanks? Are you gonna start selling any of those anytime soon? Because that would be great.
Okay, that’s all. Thanks for listening! I really really hope to see these snoburbs soon!!!! A+ on your website though; such a great idea. The OBX and SUV shirts are just incredible. I wish I could buy an OBX: Obnoxious bumper sticker and replace the normal OBX one I have now. Possibly in the future of snoburbia???? Again, just an idea.
Sincerely,
Me (obviously I wrote my real name)
To my surprise, they responded within the hour. Yeah. How’s that for awesome customer service? I even got a personalized, semi-lengthy email filled with wit and smiley’s and everything. I was impressed. Here’s what they wrote…
Hi (Me) -
While I disagree with your general premise : ), I think you are right that I need to offer more Va. snoburbs. I chose Arlington and Alexandria because they are more populous, but I have been getting some requests for McLean and Great Falls. So I’ll add them to the site – probably in the next week or two - and send you an email when they are added.
I will be adding hoodies, long-sleeve shirts and messenger bags in the future, but not in the next few months. Thanx for your input about tanks – I will certainly think about that. Also thanx for the OBX bumper sticker – I had considered it, but may rethink it.
I will also, begrudgingly, add a Virginia > Maryland version of my Md. > Va. tee… : ) I will also probably add a Michigan/Ohio and Louisiana/Texas series.
Also, as you love [italics!] my site, I hope you’ll send the link to a few friends, or tell your local newspaper or magazine about it or “become a fan” of snoburbia.com on Facebook! We’re brand new and really need the exposure. Bethesda Magazine is featuring us in its July/Aug issue, but I can’t seem to crack the Washington Post!
Thanx for your nice remarks. I’ll be in touch soon!!
Lydia
It may be the best email exchange I’ve ever had. I guess I can overlook the fact that she’s obviously from Maryland. She is, after all, making the t-shirt I wanted and even one I didn’t ask for but will totally buy. VA is so much better than MD. I cant wait! I also adore the fact that she slightly poked fun of my abundant italics use. It’s true, I do love italics. And she said begrudgingly… I freagin love that word. What a great job she has; I’m jealous. I may have to look into working for them. You should go look into the t-shirts though. They also have a Blog you should check out. I’m checking it out right now. =)